Question 1

How do I book a course?

Accepted Answer

You can book your course by simply clicking on the event on the calendar (javascript:void(0))and reserve your place online. You will need to call us (tel:01785334312)to arrange payment, so just give us a call (tel:01785334312)if your having any difficulties.

Question 2

When is your next course?

Accepted Answer

Scheduled courses are found on the events calendar on our website here. If you can’t find the course your need, contact us on 01785 334312.

Question 3

How much does a course cost?

Accepted Answer

Course costs vary, costs can be found on the course info page or calendar here.

Question 4

What payment methods do you accept?

Accepted Answer

We take most major Credit & Debit cards (subject to fees), BACS, Cash & Cheque.

Question 5

Do we provide equipment?

Accepted Answer

We do provide equipment such as chainsaws and climbing equipment, however we DO NOT supply PPE for hygiene reasons.

Question 6

What PPE do I need? And can you advise on where to get it?

Accepted Answer

Specific PPE requirements for each course will be listed on the course info on the course calendar. If you are in any doubt or not sure where to purchase your PPE, give us a call and we will happily help alternatively, pop online or visit our friends at www.buxtons.net

Question 7

Do you offer accommodation?

Accepted Answer

We don’t have onsite accommodation but there is plenty of local accommodation to suit all tastes & budgets from BnB’s, Hotels and Campsites. For more details drop us a line.

Question 8

Do we do 6 – 10 week intensive courses?

Accepted Answer

No, we believe learners need time to build on their confidence and skills before progressing too quickly, we urge students to go away and consolidate their learning with work experience and progress when skill level dictates, very much like other rope access industries.

Question 9

Can you do training / assessment at our yard/offices/depot?

Accepted Answer

Yes, we can train and assess remotely provided the site / training space is suitable. We’d like to see how we could help, give us a call to discuss your needs.

Question 10

Does the cost include assessment and/or certificates?

Accepted Answer

Yes, we don’t have any hidden fees. The course cost always includes registration, assessment and certification where applicable. Non-assessed CPD courses included a certificate of attendance.

Question 11

Do we accept ELCAS?

Accepted Answer

Currently not, we hope to in the near future.

Question 12

Do you provide lunch?

Accepted Answer

We provide hot beverages free of charge for the course duration, canditates are required to bring a packed lunch as access to shops cannot be guaranteed.

Question 13

The NPTC numbers have changed, do my old qualifications still count?"

Accepted Answer

Yes, all older AO & CS units are still valid provided refresher training has been undertaken in the last 5 years, as per HSE.

Question 14

Do I need refresher training, Do we offer refreshers?"

Accepted Answer

Yes, full time users need refresher training every 5 years max as per HSE guidance. Yes we do, please check the course calendar or contact us directly.

Question 15

When does assessment take place?

Accepted Answer

Assessments either take place on a separate day following training if independently assessed (i.e. Unit 203 Tree Felling) or as part of your training if part of an intergrated course (i.e Unit 222 Woodchipper).

Question 16

Do you need to be physically fit.

Accepted Answer

For many course’s you will need to be physically fit as activities can involved carrying and lifting heavy objects in woodland environments. If you are unsure, give us a call do discuss your requirements.